Noxgild
Troubleshooting

Computer Offline

Diagnose a Noxgild computer that is missing, offline, paused, or degraded.

Noxgild reports real computer availability. It does not fabricate a successful result when the required local worker is unavailable.

Check the account first

Open app.noxgild.com and confirm:

  1. The expected computer appears in your account.
  2. The computer is not paused or revoked.
  3. The computer is powered on and connected to the internet.
  4. The Noxgild local runtime is running.

Paused computer

Resume the computer from the account before sending new work.

Pausing intentionally blocks new work.

Revoked computer

A revoked computer must be connected again through the CLI before it can accept work.

Degraded computer

Noxgild tracks Machine, Browser, and Desktop worker health separately.

A computer can remain usable for a healthy worker while another worker is unavailable. For example, Machine work may still be available while the Browser worker is down.

Reconnect

If the computer is no longer authorized, rerun:

npx @noxgild/cli@latest connect

Approve the new connection request in your browser.

Still offline?

Contact support with the account email, computer name, approximate time of the failure, and the action you were trying to run. Do not send passwords, tokens, or private keys.

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