Troubleshooting
Cannot Sign In
Diagnose Noxgild account sign-in without bypassing protected identity-provider checks.
Open app.noxgild.com and use the sign-in method configured for your account.
Email and password
Confirm the email is correct. If necessary, use the password-reset flow.
Federated sign-in
If you use an enabled identity provider, complete that provider's normal sign-in flow and allow it to return to Noxgild.
Do not bypass CAPTCHA, OTP/2FA, passkeys, or other protected identity checks. Those remain human actions.
Wrong or stale session
If the browser is signed into a different account than intended, sign out of Noxgild and repeat the normal sign-in flow with the correct account.
For AI-client authorization problems after account sign-in, see AI will not connect.